You might have heard about American blogger Kevin Smith’s embarrassing experience on Southwest Airlines earlier this year. After boarding a flight on standby, he was told by his flight attendant that he wouldn’t be able to fly on the plane — because he was too fat. He was escorted off the plane, though he protested that he met all of Southwest’s flying guidelines, and he had patiently waited for the one remaining seat on standby, in accordance with the airline’s procedures.
Southwest Airlines does encourage ‘passengers of size’ to purchase two tickets if they can’t lower both armrests in their seats, or if they overflow at all into adjoining seats.
What do you think of this situation? Do you think asking passengers of size is good for the safety and comfort of all, or do you think it’s humiliating to paying customers? It isn’t the first time this sort of thing has happened. It’s not a nice experience I’m sure. How would you handle this scenario if you were an airline? Comments and votes are encouraged!
All the best,
The team at Five Star Survey
Now that is one funny story. How fat was this guy??? If he cannot fit into one seat then he should either BUY 2 tickets, get off the plane or lose some weight.