What do friendship, your love life and your workplace all have in common? They are all potential places of conflict. During the holidays, because of heightened stress, the feelings of conflict can escalate. This weeks’ poll is about how YOU deal with conflict? Do you love it or hate it?
Now that you’ve established how you view conflict, how do you deal with it? Here are some great strategies that get to the root of the problems and resolve conflicts for all kinds of people.
- Listen: Hear the other party out. Try and stay curious and imagine yourself in the other person’s shoes without judgement. Remember to listen without interruption until the other party has said everything they want to say.
- Repeat: Once you’ve heard the other person’s opinions, feelings, wants and needs, repeat what you’ve heard back to the other person. This will affirm that you have taken in what the other person has said.
- Dig Deeper: Oftentimes, the conflict at hand only represents a deeper issue. You might be able to resolve the immediate issue with more ease if you address the other person’s fundamental fears. For example, many arguments over money are rooted in a fear of not having enough.
- Compromise: Think about your TRUE objectives. Do you want to just win the argument, or do you want to resolve the issue effectively? Even if you’re SURE you’re right, think of your ultimate goals– sometimes giving a little in the short term will pay off in the long run for your relationship– whether it’s business, romantic or friendly.
[image: washingtonpost.com]